If you have any questions or concerns please click the "Contact" link or give us a call at 802-583-2726.
Effective March 26, 2020 and until further notice, UPS have suspended the UPS Service Guarantee for all shipments from any origin to any destination. Also the Post Office is having extreme delays for shipments.
Houseneeds, Inc ships most items via Fedex and some smaller parts (especially small Bosch repair parts) orders by USPS. Some larger items require overland trucking service. These items will be indicated on the product page and on the Shopping Cart page with a Red truck symbol. If the Red truck symbol is not there then we will likely ship the item via Fedex Ground or USPS. (see below for approximate trucking charges for products).
In general, you should receive Fedex / USPS deliveries within 10 business days of placing your order.
We ship most orders the same day if the order is received before 12:00 p.m. Eastern Standard Time for instock items only. Some items are indicated as longer delivers on our site and if an item is back ordered - we will email or call you within 2 business days. We ship from the East Coast and Midwest so delivery times will vary. Check the list of products below for the expected delivery time to your shipping address. Or click the "Contact" link and tell us your zip code and what you plan to order. We will let you know how long the expected delivery time will be. Products that are shipped by Overland Truck will take longer.
Houseneeds, Inc. can not be held responsible for missed dates due to Fedex, UPS, USPS or any shipping company issues.
Free Shipping Policy:
Houseneeds.com offers Free Shipping on Orders within the contiguous US that total over $200 with these exceptions 1) Orders that ship by Truck and 2) Some products that are considered oversized by Ground Freight services. Items that ship by truck and/or do not qualify for free shipping will be marked in the shopping cart so that it can be clearly seen which items on an order are eligible for free shipping and which ones do not. For orders over $200.00 that include both eligible and ineligible merchandise, the products that qualify will ship for free. If for any reason, an order that shipped free is returned to us, the original shipping costs shall then be deducted from the eventual refund. Please read our return policy for more information.
Products shipped from our Vermont Warehouse via UPS:
Products not on this list are most likely shipped from our Vermont Warehouse - contact us for more info
Business Days in transit from our Vermont warehouse (not Including day that it leaves warehouse) - Zip Code 05673. For more information please contact us.
Shipped via other carriers such a Overland Truck Companies
(Longer delivery times may apply)
Shipped via other carriers such a UPS or Fedex from the Midwest
Business Days in transit from our Midwest warehouse (not Including day that it leaves warehouse). For more information please contact us.
There will be an additional cost for faster delivery. We can ship via UPS Next Day Air, UPS 2nd Day Air or UPS 3 Day Select almost anywhere in the USA. Just let us know what your zip code is and what you are ordering and we will email you a faster shipping quote. Just click the "Contact" link to inquiry about this. You may also inform us that you would like faster shipping on the confirmation page when you check out.
Houseneeds, Inc. can not be held responsible for missed shipping dates due to Fedex, UPS, USPS or any shipping company issues.
|Ordered on:||UPS Next Day Air||UPS 2nd Day Air||UPS 3 Day|
|Monday by 12:00pm E.S.T.||delivery Tuesday||delivery Wednesday||delivery Thursday|
|Tuesday by 12:00pm E.S.T.||delivery Wednesday||delivery Thursday||delivery Friday|
|Wednesday by 12:00pm E.S.T.||delivery Thursday||delivery Friday||delivery Monday|
|Thursday by 12:00pm E.S.T.||delivery Friday||delivery Monday||delivery Tuesday|
|Friday by 12:00pm E.S.T.||delivery Monday||delivery Tuesday||delivery Wednesday|
When orders are placed for Hawaii, Alaska or Canada an estimated shipping amount is shown. This is just an estimate. Generally, shipping outside the lower 48 requires Fedex Next Day Air, Fedex 2nd Day Air or USPS Priority Mail service. A Houseneeds.com representative will contact you via phone or email with these shipping amounts. We will not process any order or charge your credit card until you agree with the added shipping charge.
If you have any questions please contact us.
Canadian Residents please note:
All orders shipping to Canada ship via Fedex or overland trucking for larger orders. We do not offer USPS shipping service to Canada due to too many lost packages. Shipments to Canada may incur brokerage fees. This cost is not included in the Houseneeds shipping fee and it is the responsibilty of the consumer to determine the actual cost of these fees.
Shipping charges from the USA to Canada which customer needs to be aware of:
For those items that require overland trucking, this symbol will appear in your shopping cart: For items requiring overland truck with an unknown shipping charge, this symbol will appear in your shopping cart: The shipping charge shown when a "red truck" symbol appears is an estimated charge. Due to the size and weight of the order we must calculate this charge using your zip code and if you need a loading dock. A Houseneeds.com representative will contact you with the exact shipping charge before your order is processed and your credit card charged. We will not process your order or charge your credit card until you agree with the added shipping charge.
Also, please note that if the truck shipping does not include lift gate. If you need a lift gate - please select lift gate with your order.
Delivery times may or may not be longer - generally within 14 days. Residential Deliveries are generally left at the "End of the Driveway" and the Trucking Company will call for delivery times - you must be present for all deliveries. We will inform you by email of the expected delivery date once your order has been shipped.
If you have any problems with your order, please don't hesitate to contact us by clicking the Contact link at the top of most pages.
You may also phone us at 1-802-583-2726