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Bosch Aquastar 2400ES Tankless Water Heater Warranty Information
Fill out warranty card by clicking On-Line Warranty Info below
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Bosch AquaStar 2400ES Limited Warranty
General
AquaStar water heaters are warranted by the Manufacturer (Bosch) through
Controlled Energy Corp. Controlled Energy Corp (CEC) will furnish a replacement
heat exchanger and will furnish a replacement of any other part which fails in
normal use and service within the applicable periods specified below, in accordance
with the terms of this warranty. The CEC replacement will be warranted for the
unexpired portion of the original warranty. This warranty will be valid only for
water heaters in possession of the original purchaser as recorded on the warranty card.
The Heat Exchanger
If the heat exchanger fails within twelve (12) years after the original
installation and operation, CEC will furnish a replacement heat exchanger.
However, if the water heater is installed in other than a single family
dwelling, or is used as a circulating heater in any application, this heat
exchanger warranty is limited to two (2) years from date of original installation
and operation.
All Other Parts
If any other part fails within two (2) years after original installation
and operation, CEC will furnish a replacement part free of charge.
Shipping Costs
In addition to supplying the replacement part(s), CEC will provide
ground service delivery for these parts. Expedited or upgraded shipping
will be charged to the customer.
This warranty does not cover any labor costs associated with
service, removal or re-installation of part(s). All such costs must be
borne by the Purchaser.
Exceptions
This warranty will not apply:
- to defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance with the printed instructions provided
- to damage or abuse, accident, neglect or freezing and other acts of nature
- to damage resulting from operation with either the thermocouple or overheat sensor removed
- to failure of the heat exchanger resulting from the operation of the water heater in a corrosive atmosphere or at water temperatures exceeding the maximum rating, or if the water heater is not supplied with potable water
- to defects or damage cause by any attachment or modification, including any energy-saving device
How to Make a Claim
- Owner should submit the warranty claim directly to CEC at the address listed below, and they will arrange for the handling of the claim
- Whenever any inquiry or service request is made, be sure to include the water heater model number, the date of manufacture, date of installation, Dealer's name and the watts and voltage
- When returning the water heater or component part(s), they must be individually tagged and identified with the Returned Goods Authorization # issued by CEC and shipped prepaid to CEC at the address below
Miscellaneous
No one is authorized to make any other warranties on behalf of CEC. It is
expressly understood that the replacement warranty of CEC shall be in lieu
of any and all other warranties, express or implied, including warranties
of merchantability or fitness for a particular use or purpose, and further
that CEC shall not be liable for any loss or damage directly or indirectly
arising from the use of the hot water heater, or for any consequential
damages arising from such use (including damages from water leakage).
CEC's sole liability with respect to any defect shall be for the
replacement of defective part(s). Some states do not allow such
limitations and exclusions, so the above may not apply to you.
This warranty gives specific legal rights. You may also have other rights
which vary from state to state. In the event that warranty service is
required, reasonable proof of the effective date of installation and
operation must be provided; otherwise it may not be possible to honor
warranty.
Attention New Bosch AquaStar 2400ES Owners
You can
fill out your On-Line Warranty Card
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