Houseneeds, Inc ships most items via United Parcel Service ("UPS") and some smaller parts (especially small Bosch repair parts) orders by USPS. Some larger items require overland trucking service. These items will be indicated on the product page and on the Shopping Cart page with a Yellow, Blue or Red truck symbol. If the truck symbol is not there then we will likely ship the item via UPS Ground or USPS. (see below for approximate trucking charges for products).

In general, you should receive UPS / USPS deliveries within 10 business days of placing your order.
We ship orders the same day if the order is received before 12:00 p.m. eastern standard time. We ship from the East Coast and Midwest so delivery times will vary. Check the list of products below for the expected delivery time to your shipping address. Or click the "Contact Us" button and tell us your zip code and what you plan to order. We will let you know how long the expected delivery time will be.

Houseneeds, Inc. can not be held responsible for missed dates due to UPS, USPS or any shipping company issues.

Products shipped from our Vermont Warehouse via UPS:
Products not on this list are most likely shipped from our
Vermont Warehouse - contact us for more info
Click here to see a UPS transit map     (This will open a new window)

• Bosch AquaStar Water Heaters and Accessories
• PowerStream and PowerStar Water Heaters
• Ariston Water Heaters
• Empire MV Gas Space Heaters
• Monitor GF1800 Space Heaters (GF3800 is shipped by truck)
• Rinnai Space Heaters (Both Vented and Ventless)
• Myson Toe-Kick Heaters (electric and hydronic)
• Hydronic and Heating Supplies
• Rehau PEX Tubing Products (adaptors, manifolds, etc.)
• Safelink PEX Tubing Products (adaptors, manifolds, etc.)
• Vanguard Plumbing PEX Products
• Qmark Electric Space Heaters
• Marley Bath and Kitchen Fans
• ZVent ZFlex Venting supplies
• Tamarack Whole House Fans and Bath/Kitchen Fans
• Takagi Water Heaters and Accessories

Shipped via other carriers such a Federal Express or Overland Truck
(Longer delivery time may apply)

• Myson Hydronic Radiators (Truck or FED EX from Vermont)
• Myson Hydronic Wall and Floor Convectors (FED EX from Vermont)
• Monitor GF3800 (Truck only from Vermont)
• Monitor MZ and FCX Boilers, Indirect Tanks (Truck only - Variable)
• Trinity Gas Boiler (Truck only from Vermont)
• Embassy Ambassador Gas Boilers (Truck only from Vermont)
• Biasi Oil Boiler (Truck only from Vermont)
• Empire DVE Gas Space Heaters (Truck only from Vermont)

Shipped from our Iowa Warehouse
Click here to see a UPS transit map     (This will open a new window)

• Water Filters and Housing

Shipped from our Midwest Warehouse
Click here to see a Federal Express transit map     (This will open a new window)

• Foil Insulation
• Slab Shield
• Seam Tape

Want Faster Shipping?
There will be an additional fee for faster delivery. We can ship via UPS Next Day Air, UPS 2nd Day Air or UPS 3 Day Select anywhere in the U.S.A. Just let us know what your zip code is and what you are ordering and we will email you a faster shipping quote. Just click the "Contact Us" button to inquiry about this. You may also inform us that you would like faster shipping on the confirmation page when you check out.

Houseneeds, Inc. can not be held responsible for missed shipping dates due to UPS, USPS or any shipping company issues.

Ordered on:	UPS Next Day Air	UPS 2nd Day Air	UPS 3 Day Select
Monday by 12:00pm E.S.T.	delivery Tuesday	delivery Wednesday	delivery Thursday
Tuesday by 12:00pm E.S.T.	delivery Wednesday	delivery Thursday	delivery Friday
Wednesday by 12:00pm E.S.T.	delivery Thursday	delivery Friday	delivery Monday
Thursday by 12:00pm E.S.T.	delivery Friday	delivery Monday	delivery Tuesday
Friday by 12:00pm E.S.T.	delivery Monday	delivery Tuesday	delivery Wednesday
Saturday delivery not available in all areas. Please call us for confirmation. All delivery times are estimates and do not include any problems UPS may have.

Shipping outside the Continental United States
When orders are placed for Hawaii, Alaska or Canada an estimated shipping amount is shown. This is just an estimate. Generally, shipping outside the lower 48 requires UPS Next Day Air, UPS 2nd Day Air or USPS Priority Mail service. A Houseneeds.com representative will contact you via phone or email with these shipping amounts. We will not process any order or charge your credit card until you agree with the added shipping charge. If you have any questions please contact us.

Shipping to Canada
Canadian Residents please note:
All orders shipping to Canada ship via UPS or overland trucking for larger orders. We do not offer USPS shipping service to Canada due to too many lost packages. Shipments to Canada may incur brokerage fees. This cost is not included in the Houseneeds shipping fee and it is the responsibilty of the consumer to determine the actual cost of these fees.

Shipping charges from the USA to Canada include:

1. Brokerage Fees
2. Customs Duty
3. Taxes

Carrier:	UPS
Maximum allowed shipping weight per package:	150 lbs
Brokerage Fees - Depends on Value For Duty ($CAN)
$0.00 to $20.00	FREE
$20.01 to $40.00	$6.50
$40.01 to $100.00	$17.90
$100.01 to $200.00	$26.50
$200.01 to $350.00	$34.25
$350.01 to $500.00	$38.40
$500.01 to $750.00	$43.60
$750.01 to $1,000.00	$48.80
$1,000.01 to $1,250.00	$54.00
$1,250.01 to $1,600.00	$57.30
$1,600.01 to $5,000.00	$64.40
Each additional $1,000.00	$4.65
Customs Duty	20% of Value
Taxes
British Columbia	14.5%
Alberta	7.0%
Saskatchewan	13.0%
Manitoba	14.0%
Ontario	15.0%
Quebec	14.5%
Prince Edward Island	7.0%
New Brunswick	15.0%
Newfoundland	15.0%
Nova Scotia	15.0%

UPS Disbursement Fees: Customers are responsible for payment of duties and taxes. When funds are not provided in advance by the customer, and UPS remits the duties and taxes on the importer's behalf a fee of 2.5% (minimum $5.75) of the amount paid by UPS will be charged. To avoid Disbursement Fees, call 1-800-PICK-UPS and ask about their prepayment or Electronic Funds Transfer (EFT) plans.


Shipping via Overland Truck
For those items that require overland trucking, this symbol will appear in your shopping cart:   The shipping charge shown when a "blue truck" symbol appears is the actual shipping amount.
For items requiring overland truck with an unknown shipping charge, this symbol will appear in your shopping cart:   The shipping charge shown when a "red truck" symbol appears is an estimated charge. Due to the size and weight of the order we must calculate this charge using your zip code. A Houseneeds.com representative will contact you with the exact shipping charge before your order is processed and your credit card charged. We will not process your order or charge your credit card until you agree with the added shipping charge.

Delivery times may or may not be longer - generally within 14 days. We will inform you by email of the expected delivery date once your order has been shipped.