HouseNeeds.Com's Shipping Policy

If you have any questions or concerns please click the "Contact" link or give us a call at 802-583-2726.

General Information

Houseneeds, Inc ships most items via Fedex and some smaller parts (especially small Bosch repair parts) orders by USPS. Some larger items require overland trucking service. These items will be indicated on the product page and on the Shopping Cart page with a Yellow, Blue or Red truck symbol. If the truck symbol is not there then we will likely ship the item via Fedex Ground or USPS. (see below for approximate trucking charges for products).

In general, you should receive Fedex / USPS deliveries within 10 business days of placing your order.

We ship orders the same day if the order is received before 12:00 p.m. Eastern Standard Time. We ship from the East Coast and Midwest so delivery times will vary. Check the list of products below for the expected delivery time to your shipping address. Or click the "Contact" link and tell us your zip code and what you plan to order. We will let you know how long the expected delivery time will be.

Houseneeds, Inc. can not be held responsible for missed dates due to Fedex, UPS, USPS or any shipping company issues.

Products shipped from our Vermont Warehouse via Fedex:

Products not on this list are most likely shipped from our Vermont Warehouse - contact us for more info

Business Days in transit from our Vermont warehouse (not Including day that it leaves warehouse) - Zip Code 05673. For more information please contact us.

Products not on this list are most likely shipped from our Vermont Warehouse - contact us for more info

  • All Tankless Water Heaters and Accessories
  • Bosch Repair Parts over 1 pound - Less that 1 pound ships via USPS
  • Most Electric Space Heaters
  • Most Gas Space Heaters
  • Myson Toe-Kick Heaters and Fan Convectors (electric and hydronic)
  • Most Hydronic and Heating Supplies
  • Most Radiant PEX Tubing Products (adaptors, manifolds, etc.)
  • Most Plumbing PEX Products
  • Most Whole House Fans, Bath and Kitchen Fans
  • Most Venting supplies
  • If you need more info or products not listed above are shipped - go to the bottom of the page to contact us

Shipped via other carriers such a Federal Express Truck or other Overland Truck Company

(Longer delivery times may apply)

  • Myson Hydronic Radiators (Truck or FED EX - Vermont)
  • Myson Hydronic Wall and Floor Convectors (FED EX - Vermont)
  • Rinnai ES38 (Truck only - Vermont)
  • All Boilers and Indirect Tanks (Truck only - Vermont)
  • Solar Panels (Truck only - Vermont)
  • Any Products with a Blue Truck or Red Truck next to the product will be sent via Truck

Shipped via other carriers such a UPS or Fedex from the Midwest

Business Days in transit from our Midwest warehouse (not Including day that it leaves warehouse). For more information please contact us.

  • Lowe Foil Insulation
  • Lowe Slab Shield
  • Lowe Seam Tape

Want Faster Shipping?

There will be an additional cost for faster delivery. We can ship via Fedex Next Day Air, Fedex 2nd Day Air or Fedex 3 Day Select almost anywhere in the USA. Just let us know what your zip code is and what you are ordering and we will email you a faster shipping quote. Just click the "Contact" link to inquiry about this. You may also inform us that you would like faster shipping on the confirmation page when you check out.

Houseneeds, Inc. can not be held responsible for missed shipping dates due to Fedex, UPS, USPS or any shipping company issues.

Ordered on: Fedex Next Day Air Fedex 2nd Day Air Fedex 3 Day Select
Monday by 12:00pm E.S.T. delivery Tuesday delivery Wednesday delivery Thursday
Tuesday by 12:00pm E.S.T. delivery Wednesday delivery Thursday delivery Friday
Wednesday by 12:00pm E.S.T. delivery Thursday delivery Friday delivery Monday
Thursday by 12:00pm E.S.T. delivery Friday delivery Monday delivery Tuesday
Friday by 12:00pm E.S.T. delivery Monday delivery Tuesday delivery Wednesday

 

Shipping outside the Continental United States

When orders are placed for Hawaii, Alaska or Canada an estimated shipping amount is shown. This is just an estimate. Generally, shipping outside the lower 48 requires Fedex Next Day Air, Fedex 2nd Day Air or USPS Priority Mail service. A Houseneeds.com representative will contact you via phone or email with these shipping amounts. We will not process any order or charge your credit card until you agree with the added shipping charge.

If you have any questions please contact us.

Shipping to Canada

Canadian Residents please note:

All orders shipping to Canada ship via Fedex or overland trucking for larger orders. We do not offer USPS shipping service to Canada due to too many lost packages. Shipments to Canada may incur brokerage fees. This cost is not included in the Houseneeds shipping fee and it is the responsibilty of the consumer to determine the actual cost of these fees.

Shipping charges from the USA to Canada which customer needs to be aware of:

  • Brokerage Fees
  • Customs Duty
  • Taxes

Shipping via Overland Truck

For those items that require overland trucking, this symbol will appear in your shopping cart:  For items requiring overland truck with an unknown shipping charge, this symbol will appear in your shopping cart:   The shipping charge shown when a "red truck" symbol appears is an estimated charge. Due to the size and weight of the order we must calculate this charge using your zip code and if you need a loading dock. A Houseneeds.com representative will contact you with the exact shipping charge before your order is processed and your credit card charged. We will not process your order or charge your credit card until you agree with the added shipping charge.

Also, please note that if the truck shipping does not include lift gate. If you need a lift gate - please select lift gate with your order.

Delivery times may or may not be longer - generally within 14 days. We will inform you by email of the expected delivery date once your order has been shipped.

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us by clicking the Contact link at the top of most pages.

You may also phone us at 1-802-583-2726